Trend Watching & Innovation
We produce and deliver trends & innovation reports and retail tours to help our clients anticipate change and transformation. It’s all about exclusive content and best practices in various areas of expertise: retail, IoT, automation, design, technology, start-ups.
Design Thinking Strategy
We focus on the real needs of consumers and redefine the customer experience by collecting insights. Our goal is to provide custom solutions tailored to both medium and large enterprises, from market analysis to journey mapping and prototyping.
To better understand and anticipate consumer expectations, we measure the relationship between retailers and their customers through our annual Retail Barometer. Next to this we offer ad hoc surveys and carry out focus group research for our clients.